Careers Service Customer Charter
The Cooperative Education & Careers Division is here to help you organise your Cooperative Education placement and to help you plan your career. We have developed this Customer Charter by taking on board the views of students and employers. This Charter describes what you can expect from us.
What we will do for you.
We will do our best to help you plan your career by providing appropriate advice and information. We will facilitate equal participation for students with disabilities and other specific needs.
Careers Advice
We will:
- Arrange an appointment with a Careers Advisor within five working days of your request.
- Be available for short drop-in consultations on CVs or quick career queries on a daily basis between 1.00 and 2.00, during term time.
- Help you to improve your CV and prepare for interviews.
- Invite final-year and postgraduate students to attend at least one career information seminar at the beginning of your final year.
- Provide you with access to career planning resources through the careers website.
Access to information
We will:
- Provide you with up-to-date information on careers, postgraduate study and job vacancies through the website, notice board, email and publications.
- Ensure that the careers website is always up to date - www.ul.ie/careers.
- Send you a personal letter and emails in your final year telling you about employer presentations and other events organised by the Careers Service.
Careers Workshops
We will:
- Invite you to attend a series of career planning workshops to help you prepare for your transition to employment or postgraduate study.
- Respond to requests from you or your class to run specific career workshops.
- Provide customised career workshops for postgraduate students, mature students and students with disabilities.
Access to Employers
- We will provide you with opportunities to meet a wide range of graduate employers through a continuous schedule of employer presentations and Careers Fairs on campus.
Help us to help you
If you are a final year or postgraduate student, please:
- Check the website at least once a week to familiarise yourself with updated information.
- Check your UL Email account at least twice a week for any messages from the Careers Service.
- Provide us with sufficient time to schedule an appointment for careers advice.
- Inform us in advance, if you cannot keep an appointment with a Careers Advisor.
- Research employer information prior to interviews.
- Notify an employer in advance if you have to cancel an interview.
- Notify us in advance if you have any special requirements when participating in careers activities and we will do our best to facilitate you.
- Familiarise yourself with deadlines (e.g. job applications) and ensure that you adhere to them.
Comments/Suggestions
Your feedback is very valuable to us and we welcome receiving it. If you want to comment on our service you have two options: you can complete a Comment Card, available outside the Main Office EO 005, or you can access
the Feedback Form on the careers website. Please indicate if you would like a response and we will reply within five working days.
We will survey you in your final year for your assessment of our service.
Our Contact Details
Cooperative Education & Careers Division
University of Limerick
Ireland.
Tel: +353 61 202476
Fax: +353 61 330976
Website: www.ul.ie/careers
Full contact details of all personnel can be found on the website.
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