Introduction to Quality Management
for the Community & Voluntary Sector

Course start date: Saturday 21st February 2015 (University of Limerick)

Closing date for applications: Friday, 16th January 2015 at 5pm.


Course Rationale:

This course was developed in response to the increasing need for accountability, growing demand for evidence of quality in both services and management and the recent Value for Money (VfM) Report.

This course was successfully piloted in Autumn 2011 and has since become a permanent offering on both the Autumn and Spring course schedule of the University, alternating between delivery venues in Limerick and Dublin.
The next offering of the course will be delivered at the UL campus in Limerick.

Registration is now open.

To reserve a place please contact Padraic Cooke at - telephone 061-213 363 or Dermot O’Donnell at – telephone 086-780 8639


For Whom:

The programme is aimed at Managers; Administrators; Development Workers; Service Users and Board Members of Community & Voluntary Organisations.


Course Aim:

Participants will explore and apply a number of principles, tools and methodologies, designed to identify and eliminate ‘waste’ and achieve efficiencies in their organisations.



This programme takes 5 days, mostly Saturdays, staggered over 10 weeks.


Programme Delivery:

The programme which consists of five Saturdays’ tuition staggered over twelve weeks, with group assignments based on the learning from each of the class days, will be delivered at University of Limerick (UL).
Delivery is by lecture/workshop style sessions designed to reinforce the learning and maximise the benefit of the programme for participants.
Details of the course content are included in the Course Description


Progression Opportunities:

Graduates from this course may be considered for progression to a One Year Specialist Diploma in Quality Management at Level 9 of the National Framework of Qualifications starting in September 2015. 


Programme Fee:

The fee for this course is € 600. A grant of €100 is available to participants from DFI member organisations thereby reducing the fee to €500.

Contact Details:

•For expressions of interest email:
•Tel: 01 4547978
•Fax: 01 4547981



For information on how to apply, contact Padraic Cooke at the University of Limerick: or call 061 213363.


Further Information

To peruse the Course Layout in greater detail please click here

To view testimonials from past participants click here

Course start date: Saturday 21st February 2015 (DFI offices, Fumbally Lane, Dublin)

Closing date for applications: Friday, 16th January 2015 at 5pm.